Immerion Casino - I tried to withdraw money from casino and its been over 10 days

Dear @Enyeama,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hi the withdrawal amount was 748 Euro
I sent a screenshot aswell.

Dear Immerion Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear ENYEAMA and ASKGAMBLERS,



We have relayed all the information to our Finance Department.



Please be assured that your request is under review and will be addressed at the earliest opportunity.



We sincerely apologize for any inconvenience this delay may have caused and express our gratitude for your understanding and patience throughout this period.



Respectfully,
Immerion Casino Representative

Well i was told that it would be processed on monday which is a lie. Its now 5 days later and no information about what is happening just lies every time. Its been 15 days for a standard withdrawal.

Dear Immerion Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear ENYEAMA and ASKGAMBLERS,



We have processed your payment, however, it is currently held up with the payment provider.

The funds have been in processing for an extended period, but we expect them to be returned to your account today.

Once you receive the funds, we kindly ask you to initiate the withdrawal again.



We sincerely apologize for any inconvenience this delay may have caused and express our gratitude for your understanding and patience throughout this period.



Respectfully,
Immerion Casino Representative

Ive made a new withdrawal request I will write here again if i get the money this time.

Seems like i have to wait 90+ hours to process the withdrawal again... This is unbelivable