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Prism Casino - Been waiting for a cash out to be processed for over a month

RESOLVED
tyson133 United States Message
Posted on July 10, 2017.

I requested a Bitcoin withdraw of $100 on 6/3/2017. It has been sitting there ever since. No communication at all. No approval or denial. When I spoke to customer support via live chat I was given the usual line about heavy volume of requests. Your terms state that a request will be processed in 3 days. I'm not angry, just frustrated by your poor service. This is the second time I've had to come here to resolve an issue with this casino.

Thank you.

Posted on July 14, 2017.

Hi Tyson--

I'm very sorry for the delays you've experienced with this.

I've gone ahead and had the payment issued to your Bitcoin wallet, just a few minutes ago...

I wish you all the best,

Tawni

AskGamblers
Posted on July 14, 2017.

Dear @tyson133,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

tyson133 United States Message
Posted on July 15, 2017.

Thank you. This issue is resolved.

AskGamblers
Posted on July 17, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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