2 years ago
I made a $3000 withdrawal request via Bitcoin on 01/11/2020, but I later got the message that my account has been disabled. I was informed that I needed to contact the Financial department, but I called the number I was given and the waiting time was too long. I am willing to provide any type of documentation required since there has been no foul play involved throughout the time I have been using Bovada.
Thank you!
Thank you!
AskGamblers
6 years ago
• Support Team
Dear @nikotheo2000,
Please let us know if there's an update regarding your ongoing complaint. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.
Thank you for your cooperation.
Bovada Casino
6 years ago
• Representative
Hello NIKOTHEO2000,
For your account security, the last step in order to conclude and get your account re-enabled is to contact our Customer Service line, and ask to be transferred to our Financial Services Team to confirm your account information.
No further documentation is required, however you need to confirm some details over the phone.
Regards,
Bovada Service
For your account security, the last step in order to conclude and get your account re-enabled is to contact our Customer Service line, and ask to be transferred to our Financial Services Team to confirm your account information.
No further documentation is required, however you need to confirm some details over the phone.
Regards,
Bovada Service
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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