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Golden Lady Casino - Withdrawal Delayed

UNRESOLVED
Complaint Info
Disputed casino Golden Lady Casino
Reason Delayed payment
Amount $ 612.5
Posted on July 18, 2017

On June 17th I deposited with a match bonus and met the play through requirements. Verification documents were sent in and approved on June 17th. Requested a withdrawal for $612.50 USD to my UPaycard.

It's been over a month since I requested the withdrawal but it still shows as "processing". Chat agents do not answer chat or they tell me it's coming next week which has been the story for several weeks now. Can you please assist with receiving my funds? Thanks!

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