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NetBet Casino - Games770 still not paid me

RESOLVED
Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Amount £ 600
Posted on July 15, 2015

Hello,

II have done withdrawal of 600 pounds on 2jul2012 still not paid.

I called customer service several times. They say that my account is blocked and it is under investigation.

Also said it is with the supervisor and it will be delt.

I am not getting any email from them.

they also tell me that I don't need to worry and my payment will be released as soon as possible. It has now been more than 10days since my first withhdrawal and I really do not know what to do. Can anyone help me here?

Thank You,

AskGamblers
Posted on July 8, 2015

This complaint has been reopened as per casino's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Dear @ponvalavan,

AskGamblers Complaints Team have been informed by the casino management that your payment was successfully processed. Please confirm.

AskGamblers
Posted on July 11, 2015

Dear @ponvalavan,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers
Posted on July 15, 2015

Upon the information and evidence provided on behalf NetBet Casino management, AskGamblers Complaints Team confirm that the player has been payed in full.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed.

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