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Faustbet Casino - Delaying my withdrawal for months

UNRESOLVED
Complaint Info
Disputed casino Faustbet Casino
Reason Delayed payment
Amount kr 1548
Posted on November 11, 2018

I opened an account at this casino and used their welcome bonuses. I managed to win a very small amount (1548 SEK) on the second welcome bonus and tried to make a withdrawal. The support asked me to send documents and I did. I waited for weeks and did not get any money so I contacted support to ask what was going on. They told me to send documents again and I did it AGAIN. Waited for weeks and contacted support AGAIN and they asked me to send documents AGAIN. I have now sent them the documents 4 or 5 times but they never pay me.

I asked the support again what is going on. This time they admitted they have received the documents but I still have not received my money.

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