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Delayed Payment, Requested in February


I am submitting a complaint about Slots of Vegas. Back in February I submitted a payment request, and I frequently contacted them via live chat to get an update on the approved withdrawal. In late May, they finally told me there was an issue with my documentation, asked me to send in some more information, and promised payment within 10-15 business days via Bitcoin. As of this date, the casino has still not paid me. I continue to ask for help via live chat about once a week, and continue to get the same canned line about how I just need to continue to wait. I have been more than patient with this casino, and have had nothing but terrible experiences and have still not been paid as promised.

Discussion

User name

Dear @pker1988,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi Jared--

First, I'm so very sorry for the difficulties and delays you've experienced with this.

The good news is that I do see the payment was issued to your Bitcoin wallet, yesterday.

I wish you all the best,

Tawni
User name

Dear @pker1988,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

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