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Delayed Payment & Change of Payment Method


Hello - I won $10,000 playing at Slots of Vegas Casino. I made all of my withdrawals on 2/4/2018 and on 2/16/2018 the casino changed one of my withdrawals from $2,500 to $1,100 and changed the payment method to a check instead of wire transfer. Though it shows this record in my history the casino chat help desk said that it was not them who changed it. Please note...that I'm still missing $1,400 from that withdrawal and it's not showing up in my list if withdrawals. Also - I asked why none of my withdrawals have been approved and they told me to check back in another two weeks to see if they will approve at that time. Would it be possible to please help me?
Disputed Casino Slots of Vegas Casino
Amount $10000

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Thank you, Tawni...you truly are the best. I want to confirm all payments have been received!
User name
Hi Keith--

I'm happy to tell you that your final payment has already been sent off to our processor: 3/20 Paid $1100 for transaction #70586153. I would expect you'll find the funds in your account, early next week (if not sooner).

I wish you all the best,

Tawni
User name loyalty-level-2
Thank you for the update, Tawni. I'll let you know when the next payment comes through! I hope you're having a nice week!

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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