Hi. Here i send you the reply of the payment service provider. Ppro financial ltd. According to them the payment is made to the casino. Please check transaction number again. Contact with my bank also leads to the same conclusion. Ideal contact is still in progress. But i hope it is clear now that the payment is made to the casino.
Here the reply mail from ppro financial ltd:
I have checked this transaction and in our system it was successfully processed.
I am afraid that in this case you have to contact the provider again (casino provider in this case) and ask for a refund, as we are not an official support contact for them.
I hope we could help you.
Payment Services Support Team
[email protected] • www.ppro.com
PPRO Financial Ltd • 23 Hanover Square • London • W1S 1JY • United Kingdom • Company No 07653641 • Registered in England and Wales
PPRO • the payment professionals