After seeing nice reviews on here and askgamblers giving dasistcasino a very high score I decided to signed up and try the casino.
My first experience was good, I made it trough the wagering requierements of the first deposit bonus, got fully verified uploading documents, and made a nice withdrawal. It was a bank wire transfer which was on my bank account the very next day. I thanked support team and even wrote a nice review on here (I asked Askgamblers to remove this).
Within minutes after I saw my cashout was approved I decided to deposit 100 euro (with no bonus) and try my luck again. To my surprise I got very lucky on slots again and I now have 3 pending withdrawals, in total 1800 euro. Here is where the problems start.
On monday the 20th of february all withdrawals were still pending. I asked live support when they would be processed and their answer was that the managers are still checking it and that it would not take more then 48 hours. On their FAQ it says withdrawals are processed within 12 hours, but in the withdrawal options menu it says 1-3 bank working days for bank wire transfer, so lets stick to that.
This period has now passed, and my withdrawals are still pending. Live support cant help me and my email to support was never answered.
Can you please help me with this issue Im having with dasistcasino? I know I got very lucky, but I won this money fair playing at their casino. I even took a lot of risk by reversing some withdrawals and playing some more, so I could just as well lost a lot. But now that I won, it seems they do not want to pay out my winnings.