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Manual withdrawal not received since February


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By Mita02
1 year ago

Hello Dafabet team and AskGamblers team,

My Dafabet account was closed by Dafabet without my consent, and I have made several requests to re-open my account, but it was denied without any valid reasons.

Therefore, I had balance, and I was emailed to request for manual withdrawal since my account has been closed permanently due to unknown reasons.

On 02/02/2025

I had made a bank manual withdrawal request of 49000 INR but I have not received any of these manual withdrawals yet.

I have received an email response from the Dafabet team:

"I have forwarded your request for manual withdrawal to our Payments Team for processing. As soon as we receive an update from them, we will notify you through your registered email address."

Till now, I have not received my manual withdrawals.

I have done live chat, but DAFABET customer care replies to me like we r working on your concern. Please wait 3-5 minutes. I waited for more than 30 minutes but got no solution, nothing from them, and I have also begged them for my funds but got no help from them.

I request Dafabet with folded hands to open my account and let me withdraw my funds.

I am going through medical health problems, and I require the funds for my treatment immediately.

I have heard good reviews about Askgamblers on Trustpilot, so I hope Askgamblers helps me withdraw my funds.

Disputed Casino Dafabet Casino
Amount ₹49000

Discussion

User name

Following a careful review of the valid information and evidence presented, the AskGamblers Complaint Team has confirmed that the player created an additional account in an attempt to circumvent our procedures.

Please note that the previous complaint was already resolved in the casino’s favour, and the player was subsequently banned for failing to use our Complaint Service in good faith.

Based on the above, the complaint is officially rejected.

User name
Hello Dafabet team

My player user id name is Namita299

Dafabet Casino Complaint Stats

Resolved 1478 / 1553
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000