On Januarary 2nd I have very large withdrawal out of cloudbet. Before they sent me 40 or 50 btc no problem like you can see in screenshot. They ask for id verification for my safety. I verified my phone number and sent all information they ask for. At first they said they accepted 2 of the three things they needed but I did not have a bill with my address because the bills are in my wife's name. At that point I sent a picture of the bill with my wife's name and picture of her. Picture of her and me both holding id's and Bill. Also send copy of our marriage certificate. I did not hear back so I went to property tax office and send them a copy of my property tax with my name and address on it. Since then I have talked many times on live chat and they just say no update. Everyone has been very nice and I am fine with waiting I do know it is a large amount but I also deposited a large amount. This is life changing money for my family. One other thing, I have a friend in Canada who is good at English and he helped me speak with them and make sure I did not confuse anything. He talked to them a few times and helped me talk others. He has nothing to do with me except help. He is my friend helping me understand what they were asking for and also helped me talk to them in live chat. This bitcoins are life changing for my family and it is very important that I receive them. I have been told over and over nothing to worry about but it has been long enough where I can do nothing else but worry a little. I want to say again everyone has been very nice. If you need anymore information you can ask me. I know before you said I need more information so I made sure I did this under my email I use for cloudbet which is < personal info removed > also my username on there is Swofty. My name is < personal info removed >. They have all this information. Again I have emails back and forth if you need more info. I am very thankful for any help you can provide. I am not mad at them just want to make sure I get my bitcoin that I rightfully won.