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Cloudbet Casino - Delayed 3 BTC withdrawal, no communication

RESOLVED
Complaint Info
Disputed casino Cloudbet Casino
Reason Delayed payment
Amount BTC 3
Posted on September 8, 2018

My withdrawal of 3 BTC have been "pending" for 96 hours. I have been trying to get an explanation through their live chat but all they tell me is that it will be processed "ASAP". I have tried to communicate through email but they don't even bother to respond.
Cloudbet boasts about lightning fast payments and yet this happens.
This is a lot of money to me and I am very concerned that something is out of order, only I can't possibly figure out what that would be and Cloudbet are not exactly helping.

Posted on September 11, 2018

Dear Wsansamak,

Thank you for taking the time to leave your review here.

I can confirm that your withdrawal has been paid out following successful verification of your account.

If there is anything else we can do please do contact our support team.

Cloudbet

AskGamblers
Posted on September 11, 2018

Dear @wsansamak,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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