In reply to your post, we wish to remind you that you agreed with our terms and conditions when you created your account on our site:
“By clicking «I agree» You are acknowledging that you have read the current contract and that you accept and are bound by it, its terms and conditions, the rules of establishment, the rules and specific instructions of the software, our confidentiality policy, our "bonus" policy, our withdrawal policy and our game equity policy, in every instance and as modified from time to time.”
Moreover, please note that:
“6.1. Casino770 only has one rule for bonuses: «You can only withdraw what you have won with your bonuses». Casino770 offers a 100% bonus for the first deposit and a «no deposit necessary» offer for special events.”
“6.2. All bonuses, promotions, special offers, and/or bonuses offered on the user account should be used according to the established rules. Casino770 reserves the right to rescind any bonus or special offer or promotion at any time.”
“However Casino770 would like to notify you that you can only withdraw the amounts won from this bonus after you have made a minimum deposit of £30. You will also need to wager a minimum of 30x bonus playthrough before withdrawing.”
“6.4 A player cannot register a withdrawal request unless the playthrough of the bonus received has been completed.”
Therefore: “9.9 Any player found to be not respecting our general terms and conditions risks losing their winnings and even exclusion from Casino770.”
However, our department in charge decided to give you another chance to complete the remaining wagering requirements of 1222 GBP, so that you may withdraw your winnings in accordance with our rules.
Thank you for your understanding and cooperation.