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Casino770 - non payment

Complaint Info
Disputed casino NetBet Casino
Reason Declined payment
Posted on May 16, 2014

i won £5000 and asked for a withdrawal and was told that i needed to deposit £30 in order to collect my winnings.i did this and then sent off all the information required.this has been going on since 9th october.after receiving emails from them and talking to them on live chat which i got nowhere they called me to say that i cheated which i clearly did not.when i spoke to one of the operators i said if i deposit the £30 would i then receive my £5000 and she said YES.i did this and now they wont there anything i can do.

i dont want other people to ever go on this site.its always the same jargon that you get when talking to them.i feel as though i have been robbed by this casino

Posted on November 29, 2012


We assure you that your situation is going to be reviewed and, at the moment, we are focused on finding a solution regarding this aspect.

Hoping you find this information useful, we wish to thank you for your understanding and patience.

For any questions or concerns, please feel free to contact us at suppor­[email protected]­asi­no7­70.c­ and we will offer you further assistance.

Kind regards,

Customer Service Casino770

Posted on December 3, 2012

 Anything new here?

Posted on December 7, 2012

Dear @bashmc,

Please let us know if there's an update regarding your ongoing complaint. Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Posted on December 17, 2012

 Due to inactivity of the submitter, this complaint can be considered solved!

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