Ag Awards

Casino770 moving the goalpostts

Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Amount £ 3400
Posted on July 7, 2015


I withdrew 3400

the usually story about providing all the documents, my account was verified within a couple of days.

Then was promise the money would reach my account between 48 and 4 days.

I was only validated a couple of days after.

Then i was promised to receive it in 72 hours.

this has passed.

The main complaint being, I want my money.

But serious issues with changing what they want from customers. Bad casino IMHO

I have been promised that the money will be in my account by the end of next week.

Im not sure.

Posted on June 29, 2015

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

Posted on July 3, 2015

@matlo­ckt­ita­ns1­[email protected]­hot­mai­l.c­,
It's a nice practice to confirm if your complaint is resolved or not, thank you.

Posted on July 7, 2015

Based on the evidence we received from the casino management, we could confirm that player was fully paid. We consider this complaint resolved and closed.

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