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Princess Star Casino - Refusing to pay and accept verification deposit

RESOLVED
Complaint Info
Disputed casino Joo Casino
Reason Verification issues
Amount € 70
Posted on May 3, 2016

Hi,i won 50 euro at princess star casino,had my ID verified but they refuse to let me make a deposit to cash out the money.The site clearly states they accept Neteller as deposit option but support told me they no longer accept Neteller.I checked their site after more than a week and Neteller is still listed as an option.
I sent another email to ask them if they accept MasterCard Debit issued by Neteller for deposit and withdrawal,they told me they do but my MasterCard deposit was declined too.
I tried another Neteller deposit again and now the site show system error but listed the deposit as pending when it should be instant.

Posted on May 3, 2016

Hi,I sent an email yesterday to inform Askgamblers that complaint is resolved,thanks.

AskGamblers
Posted on May 3, 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

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