Casino Lab - Waiting too long for withdrawal

Hi MATT677,

We can see that your Withdrawals were processed on the 12th of May. Kindly note that it can take up to 5 working days in order for the balance to reflect into your account.

Should you require further assistance do not hesitate to contact us, we are more than happy to help.

Regards,
Casino Lab Team

Dear @Matt677,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi

I have recieved 1 of the £500 withdrawals.
I am waiting for the other £500 to be processed it is showing as pending.

Thanks

Hi MATT677,

Kindly note your Withdrawal was processed this morning, kindly wait 3-5 working days in order for the balance to reflect into your account accordingly.

Should you have any other queries do not hesitate to contact is, we are more than happy to help.

Regards,
Casino Lab Team

Good morning.

I have now finally recieved all outstanding withdrawals. Thank you

Hi MATT677,

We are glad to hear that you have received your Withdrawal. We would like to congratulate you on your winnings, should you have any other queries do not hesitate to contact us, we are more than happy to help.

Regards,
Casino Lab Team

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.