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Casino Intense - Delayed payment winnings

UNRESOLVED

Complaint Info

Disputed casino

Casino Intense
Posted on July 22, 2022

I have been in contact with the Vip manager and other consultants at Casino Intense a number of times. To ask why the withdrawal I made on 23 June 2022 has not been paid out. Gets an answer that it will happen in a couple of days, as they have many payments to be made. As this doesn't work I post the complaint on Ask Gamblers as it is one of the things I can do for and reach out to them. There has been no contact from the casino beyond me contacting them.

AskGamblers
Posted on July 22, 2022

Dear @hoppen,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
Posted on July 26, 2022

Dear Casino Intense,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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