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Cashed Casino - Not issuing any withdrawals

RESOLVED

Complaint Info

Disputed casino

Cashed Casino

Reason

Other

Amount

$ 401

4 months ago

Hi,

i made a withdrawal request on cashed casino on November 4,2024 at 1:39 AM PST, and its been 5 business days and still there is no withdrawal processed from their end.

It still shows same under review.

I tried to contact live chat but all i get is computerized generated same messages everytime and tells me that there is alot of withdrawal requests they are processing so there is delay going on. But their terms and policy says all withdrawals are processed within 3 business days.

I wonder if they ever gonna issue my withdrawal or not. I didn’t play any bonus or something. It was my own money i played with and expecting the withdrawal as soon as possible.

Please help me with that.

AskGamblers
4 months ago

Dear @Shubh0007,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

4 months ago

I initially deposted $100 and didn’t play and bonus and total withdrawal amount was $401 canadian dollars.

AskGamblers
4 months ago

Dear Cashed Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
4 months ago

Dear all,

This complaint has been reopened as per Cashed Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers
3 months ago

Dear all,

This complaint has been reopened as per Cashed Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

3 months ago

Dear Shubh0007,

We are pleased to inform you that your withdrawal request has been completed.

If you have any additional questions don't hesitate to contact us.

Kind Regards,
Cashed Casino Team

AskGamblers
3 months ago

Dear @Shubh0007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

3 months ago

Hi guys, sorry for replying late. Yes, i got my funds finally into my bank account but they takes atleast 10-14 days to give money into your bank account.

AskGamblers
3 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.