Withdrawal request pending since Wednesday

Hello, unfortunately, I have the problem of not being able to cash out the system shows an error message! Since days Funtioniert nothing, supposedly the team is already working on it.

Emails to send me the amount manually are ignored.

I am very disappointed by a dama n.v. Casino I am used to better and did not have to worry about my winnings.

Attached is the error message and the email I received from the casino.

Since I'm apparently not the only one who does not get his money I'm starting to worry.

Good afternoon community. I registered at this casino on 10/13/2022 and made a deposit of 50usd using the Skrill payment system. Having won a little, I decided to make a withdrawal, but somehow the withdrawal is not available to me on any payment system, including with which the deposit was made. Account verified. The support service feeds promises. For several days, for reasons unknown to me, my account was blocked, explaining that they were trying to solve my issue. However, after the promised time, the issue was not resolved. I am shocked that a softswiss casino has such problems. All screenshots are available and ready to provide. Please help me to resolve the situation. Thank you.

Hello, dear forum, on 10/27/2022, I made a deposit for a 100% bonus, successfully played the wager observed all the rules, and managed to win 111600 rubles, I bet on the withdrawal to the cryptocurrency. Errors constantly come out, and problems with payment began, I contacted the chat in the chat they said that they had sent a request to the technical department.

Since Thursday last week, I clarify in the chat when the system error is corrected when withdrawing funds to cryptocurrency with me in the chat, contact me every day in the chat. Today 6 days have passed, and the technical error has not been corrected, I ask the AskGamblers forum to help me withdraw my winnings, my account is fully verified.