Waiting 10 days for my withdrawal

Waiting i have been waiting for a long time now

Hi

This case is currently with the compliance team, and it will take some time to gather all the requested information.
However, please rest assured that the team is actively working on it.

Thank you again for your patience and understanding.

Dear Buusti Kasino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Now they put this With no reason or rights.
Hi Husseini,

We hope this message reaches you.

We want to inform you that we have confiscated your withdrawal of €321.15. The decision has been made based on the following rule and condition:

Buusti Casino management reserves the right to withhold or confiscate any bonuses or winnings that have been obtained through fraudulent or otherwise inappropriate practices.

You can read more about the bonus terms [here].

If there's anything else we can help you with, please don’t hesitate to contact us again — we’re happy to