Complaint #1 Bull Run Bets Casino

Denied withdrawals

By downbarsleg

1 year ago

Hello, I am having withdrawal issues with Bull Run Bets casino. My account has been verified as otherwise it is not even possible to make a withdrawal. So after my verification I requested a withdrawal of 750USDT (by the USDT is the only option of withdrawal even though I made a deposit in ETH). It was declined. So I tried 650USDT next time and I created a ticket for support (this is the only way to contact them as there is no chat) and I was told it was approved on their end, however, the next day when I logged in the money was returned and it said payment error. After that I tried to make 3 more withdrawals which were denied (actually 4 but it is currently pending). And they stopped replying to my open tickets. It seems they are not willing to pay out and they are simply stalling.
I am attaching the chat from the created tickets, as well as the screenshot of the denied withdrawals.

Disputed Casino Bull Run Bets Casino

Reason Declined payment

Amount $650

Discussion

AskGamblers

• Support Team

1 year ago

Dear Bull Run Bets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Bull Run Bets Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $486

Avg. Complaint Duration 4 days

Avg. Response Time 4 days

Bull Run Bets Casino Complaints

See all complaints for this casino

The casino does not respond and does not pay the money

Hello.

My one-on-one situation resembles the previous complaint from DOWNBARSLEG.

I registered, made a deposit, made several bets, passed verification, and ordered some money for withdrawal.

The withdrawal was canceled without explanation.

I wrote to the "Feedback Form", but no one answered me. I made a repeated withdrawal request, but it was canceled again. Since they do not have a live operator (which is quite strange), I wrote again to the Feedback Form, as well as to the email. Again, no one answered me. Moreover, they deleted the messages that I wrote to them in the Feedback Form.

I have $321 in my account. I cannot continue to place bets, as there is no connection with this casino. And, as I understand it, the casino does not intend to pay out winnings.

Askgamblers, maybe you can help me?

Unresolved

$321