No withdrawal options

Throughout my experience, the operator's casino platform (operated under the same management and group as Bruno Casino / Uno Digital Media B.V.) has exhibited persistent and severe technical malfunctions. To make matters worse, immediately after I raised my initial concerns regarding these ongoing platform failures, the casino abruptly closed my player account in an apparent attempt to silence me, block my access, and evade a fair resolution. I possess an extensive archive of over 170 emails exchanged with their support team over the last few months, documenting continuous technical errors, account suspensions, and game freezes, which I am fully prepared to provide to the AskGamblers team upon request. The severe server-side issues significantly impacted my funds multiple times. Approximately 2.5 months ago, after depositing and establishing a balance of €3,000, I opened the game "Gates of Olympus." The game repeatedly lagged and froze mid-round, causing my balance to erroneously drop all the way down to €800 due to technical glitches. I withdrew the remaining €800 and, hoping the technical issues were resolved, continued to deposit smaller amounts (€30, €40, €50) over the following weeks, but the platform remained severely unstable. Most recently, while playing "Energy Joker: Hold and Win" (by Playson), I successfully hit the GRAND 5000x multiplier. Instead of crediting my winnings, the game immediately crashed with a black screen displaying a critical system message: "Internal error. Please reload the game." I have full screenshot evidence of this event. Furthermore, despite making endless successful deposits via Revolut and ING, the casino routinely placed my transactions into a permanent "Pending" state and completely locked my promotional free spins (packages of 20, 35, and 50 spins) due to server-side blocks. My account was 100% fully verified with green approvals before they terminated my access. The casino's support team continuously stalled, stating they were "looking for the best solution," while their formal emails baselessly claim that "no evidence of malfunction was provided."I demand a fair, amicable settlement representing a 50% refund of my lifetime losses (€3,350) or the proper fulfillment of my blocked GRAND jackpot winnings, especially given the extensive email evidence and the unfair termination of my account.