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Bovada Casino - Verified my account and I was still banned this site is a clear scam please help

UNRESOLVED

Complaint Info

Disputed casino

Bovada Casino

Amount

$ 9500

3 weeks ago

Bovada has essentially just disabled my account under the guise of "investigation". Here is the timeline:

5 weeks ago: I deposited 10k and withdrew 8k. No problem.

4 weeks ago: I took the remaining 2k and ran it up to 15k. Tried to withdraw, and they started asking me for KYC. Again and again. I gave them everything. Bank statement, ID, passport, selfie, water bill, whatever they wanted. After around a week, they ran out of excuses and re-enabled my account.

Then I thought, awesome, no more issues. I withdrew a little bit, and it worked perfectly.

Then I ran it up a bit more and tried to withdraw 9.5k. And guess what?

"account under investigation". I have no VPN, no shared account, no bonus, no referral. They just don't want to pay me.

Bovada is a scam. if you're a losing player, then they will happily take money from you. If you win, they'll make KYC very difficult.

Even if you go through it and win, then bam, just disable, and they WILL keep your winnings. Try like a bookmaker.eu, Heritage, or your local book. Bovada is 100% a scam.

Every few days, I send them a message, and I get the SAME copy and paste response. Account under investigation. It's routine, et,c etc

AskGamblers
3 weeks ago

Dear Bovada Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

3 weeks ago

I have emailed them and messaged them. No reply just the same copy and paste BS. Bovada clearly steals and does not pay winning players it needs to be clear that they're a scam book. I am up around 5000 and they are refusing to pay. When I was taking a loss then they paid easily.