My account got disabled about 2 weeks ago and did not get an explanation why. I uploaded he documentation they requested last week and i have not received any update of what's going on with the account. I had this account over 1 year and this is the first time I have issues with it. Contact support and they were not helpful. The lack of communication is not acceptable.
Dear @lmares91,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Thank you
Bovada
Regards
Bovada
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