They disabled my account and not getting back to me in regards to verification
I sent them a verification 3 weeks ago with all my information and they still haven’t gotten back to me. It shouldn’t take no longer than a week to verify my account.
I made an account the crypto bonus they had going on placed bets that same day and then when I woke up the next day it said my account was disabled. That it needed to be verify.
Dear @nymadety1,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Regards
Bovada
Dear @nymadety1,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Bovada Casino Complaint Stats
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