6 years ago
Today, I deposited $200 into bovada, and with an acknowledgeable fee of 5.9%, I thought I’d be paying $211.80 to play. However, they actually charged me $222.84. Looking back at past deposits, it seems bovada has flat out stolen $30+ from me. I messaged them, but they said it was on the banks end, even though they had charged me correctly many other times. Very sketchy practices, and would love some sort of reimbursement.
AskGamblers
6 years ago
• Support Team
Dear @Kylegorgonio,
Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.
Thank you for your cooperation.
Bovada Casino
6 years ago
• Representative
Hello KYLEGORGONIO,
Your first deposit made using any of our accepted credit cards is free. Subsequent deposits fees of 5.9% or higher will be charged depending on the card used. Your bank may charge a fee of up to a 3% International Service or Currency Conversion on any transaction made with an international merchant.
The above information can be found on our Help Section or by following this link below:-
https://www.bovada.lv/help/search-content/deposit-fees
Best Regards,
Bovada Service.
Your first deposit made using any of our accepted credit cards is free. Subsequent deposits fees of 5.9% or higher will be charged depending on the card used. Your bank may charge a fee of up to a 3% International Service or Currency Conversion on any transaction made with an international merchant.
The above information can be found on our Help Section or by following this link below:-
https://www.bovada.lv/help/search-content/deposit-fees
Best Regards,
Bovada Service.
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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