What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Bovada Casino - My account was disabled and winnings voided

RESOLVED
Complaint Info
Disputed casino Bovada Casino
Reason Account closure
Amount $ 5500
Posted on October 27, 2020

today while waiting for my 5500.00 bitcoin withdraw they disabled my account after being a loyal customer for years i've made over 30k successful withdraws with bovada and loved their site.. all i did was cancel my 3000.00 initial withdraw of 3000.00 and i played more and won about 5700 so i made a withdraw of 5500. then i gotten a email stating that withdraw was declined and then another email stating that it was being disabled that i breach terms.. but when i contacted thier support they wont tell me why

Posted on October 29, 2020

Hello LY1980,

We are looking into your situation and will follow up with an update within approximately 72 hours.

Thank you for your cooperation and patience through-out this.

Regards,

Bovada Service

AskGamblers
Posted on November 2, 2020

Dear Bovada Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Posted on November 2, 2020

I have yet received any updates

Posted on November 2, 2020

Hello LY1980,

The Dispute Resolution Office has sent you an update regarding your situation if you could kindly check your inbox.

Thank you for your cooperation and patience through-out this.

Regards,

Bovada Service

Posted on November 2, 2020

Yes I did indeed received email and this matter has been resolved to satisfactory.. thank you bovada and thank you askgamblers for all the help!!!

AskGamblers
Posted on November 3, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy