2 years ago
I’ve sent in all the documents bovada asked me to send in and was told I’ll hear from them in 24 to 48 hours. It’s been 11days and never heard back. I have $25,000 in my account that I really need for bills can someone please help. can someone please help me enable my account and just get this nightmare over with please and thanks to whomever this may concern
AskGamblers
2 years ago
• Support Team
Dear Bovada Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
2 years ago
This wait time is unacceptable and to know I’m not the only person this has happened to seems a bit odd. I might have to seek legal help soon if this situation continues
Bovada Casino
2 years ago
• Representative
Hi there! We apologize for the delayed response. Your account is presently under review which can be done at any time to ensure compliance with our Terms of Service.
Once an update is available, this will be communicated with you via email. The timeframe of the review will depend on the details revealed from your account activity.
We appreciate your continued patience while your account review is completed.
Regards
Bovada
Once an update is available, this will be communicated with you via email. The timeframe of the review will depend on the details revealed from your account activity.
We appreciate your continued patience while your account review is completed.
Regards
Bovada
AskGamblers
2 years ago
• Support Team
Dear Bovada Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Bovada Casino Complaint Stats
Resolved
329 / 504
Avg. Amount
$6,782
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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