Delayed withdrawal and account suspension while verification takes more then two weeks
I haven't used bovada in 2 years so I decided to try my luck and won $1100. I tried to withdraw from Bovada on 9/27/2023 my request was denied then my account was suspended.
They asked for identification I emailed it the same day and apparently it takes 10+ days to verify an identity.
I don't know what the problem is I've withdrawn from them before 2 years ago now today's its a problem. Its going on 2 weeks and they're still holding my money and account hostage!
Dear all,
We regret to inform you that following the submitter's last post, subject to this dispute, has already been raised with the relevant regulatory body and, the AskGamblers Complaint Team has no other option but to close this complaint as unresolved.
As soon as the AskGamblers Complaint Team is notified about the regulator's final decision on the case, we will comply and mark this complaint accordingly.
Regards
Bovada
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