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Bovada Casino - Delayed Payment

RESOLVED
Complaint Info
Disputed casino Bovada Casino
Reason Delayed payment
Amount $ 1680
Posted on December 21, 2019

I submitted a request for a payout from Bovada for $1,680 on 12/15. It has been 5 days now and customer service keeps giving me the run around. My withdrawal is still under review. I have been with them for 4 years and never had issues until the last 2 months. They claim that withdrawals take 24-48 hours and process in order in which they are received. I submitted mine on 12/15, my buddy submitted his the morning of 12/18 and just received his payment and yet I have not. Which is why I’m writing this. Bovada customer service says there are no issues with my account and to just be patient. NO. I am done being patient.

Posted on December 21, 2019

Hi FRANKIEPERINO2,

We can confirm that your withdrawal was processed and paid recently. Please check your wallet to confirm that the funds have cleared.

Kind Regards,

Bovada Service

AskGamblers
Posted on December 23, 2019

Dear @frankieperino2,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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