1 year ago
I have been playing on Bovada for months and I have completed several withdrawals, however I recently made over $3,000 in slots. $3,980 to be exact and I requested to withdraw $3,000 via Bitcoin (which is their fastest method of withdrawal). I went to sleep and I woke up to an email saying my account is disabled and I contacted support multiple times and all they keep saying is the proper team is handling it. I requested the withdrawal on July 16th, 2024. It is currently July 20th, 2024. I would really like to receive my funds.
Bovada Casino
1 year ago
• Representative
Hi there,
We apologize for the delayed response. Your account is currently under review to ensure compliance with our Terms of Service. Once the review is completed, we will update you via email. We appreciate your patience and understanding during this process.
Regards
Bovada
We apologize for the delayed response. Your account is currently under review to ensure compliance with our Terms of Service. Once the review is completed, we will update you via email. We appreciate your patience and understanding during this process.
Regards
Bovada
AskGamblers
1 year ago
• Support Team
Dear Bovada Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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