What's new


What's new

Bovada Casino - Bovada account disabled with 5800

RESOLVED

Complaint Info

Disputed casino

Bovada Casino

Amount

$ 8500

1 month ago

Been since January 5 since account was disabled. Keep reaching out till recently got a response saying still under review, like cmon over a month and still under review first time winning big and this is what happens. They say 24-48 hours I just needed to take the money for a emergency but no money just yet. Really disappointing specially because when you think you finally have a break from losing they lock ur funds up. Tried talking to the chat but no help at all always got the same old response that they can’t give you a time frame. Send all the stuff they asked for and still no answer.

1 month ago

Hi there! Thank you for your patience while we completed the review of your account. The review is now complete, and we've requested that you contact us via Live Chat to discuss the next steps.

AskGamblers
1 month ago

Dear @Jason020606,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1 month ago

They sed they had to verify my phone number last step told me 24-48 hours it’s been 40 hours and no call keep yall updated

1 month ago

Thank you for your patience and reaching out. Your review was completed.

AskGamblers
1 month ago

Dear @Jason020606,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1 month ago

1000% satisfied with bovada they replied and merged 2 accounts the live chat was so helpful with it they where able to merge them because one of them was lost I ended up recovering an extra 2500 that was lost in my other account in total was able to Widrawl 8500 dollars and bovada was great

AskGamblers
1 month ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.