I’ve been on bovada for a couple years and have never really won anything worth pulling out. Well I ended up referring my friend and ended up getting the $75 referral bonus because he deposited with crypto. Well I ended up winning a good bit playing a slot on there. I went through the bonus to be able to withdraw my funds and I sent out a withdrawal for $3,000. Couple hours later I saw that my account was disabled and a day later my withdrawal was declined. I contacted support and they just gave me the run around. But after countless times of losing money on there, I finally win money and can’t even access it. There’s no problems getting the money onto the account and losing it, so you can understand my frustration. I just want answers and don’t wanna have to wait months for an investigation into my account.
Complaint Info
AskGamblers
Dear Bovada Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hi there! We apologize for the delayed response. At any time an account review can be conducted to ensure compliance with our Terms of Service. You will be notified via email once the review is completed. Thank you for your patience.
AskGamblers
Dear @Nburkes4,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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