2 years ago
My account was terminated and my funds were seized with absolutely no warning. According to them, I violated section 6.2 of their TOS, "Fraudulent Activity", which I in no way did. I have $33,000 dollars in this account. In the very least, I need this money returned, but I'd like my account to be re-opened with full access.
2 years ago
I have contacted customer service again by chat, the only way I know how. They can't do anything for me. Why suggest this as an option if it only leads to nothing? Call me immediately. Curacao has been brought into the mix.
2 years ago
I have contacted Customer Service over and over to discuss my pending wagers. Please let me know what more I can do to get ahold of someone.
Bovada Casino
2 years ago
• Representative
Hi there! You may contact our Customer Service team to discuss your pending wagers further.
Regards
Bovada
Regards
Bovada
2 years ago
I understand. Please let me know when I will be able to access my account to retrieve the 25k I had in pending bets. Additionally, your gaming license in Curucao has been contacted.
Bovada Casino Complaint Stats
Resolved
327 / 501
Avg. Amount
$6,563
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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