2 years ago
Hi. I just want my account to be reviewed so I can get some answers. It’s been almost a month since they shut my account down. I just want some closure on this account. It’s been too long to get the same song and dance. So my account was put under review since Dec 6th. It’s now the 1st. What can be done to rectify this? They ignore me on chat and say it’s still under review. I don’t even know why it’s disabled. Please help me.
Disputed Casino
Bovada Casino
Reason
Declined payment
ChaseBankHop
2 years ago
• Texas
Here is the evidence that they aren’t looking for a fair resolution.
ChaseBankHop
2 years ago
• Texas
Final take. If you need to gamble and in the American market stay away from Bovada. Go to a real one or a state that has it legally sanctioned. They stole the money and claimed bonus abuse when they gave me the bonus. What a joke.
ChaseBankHop
2 years ago
• Texas
No it has not been resolved.
Bovada Casino
2 years ago
• Representative
While we're unable to provide any additional details regarding your account review, it appears you've contacted our Customer Service team during a time of high contact which would be the reason for the messages received.
Bovada Casino Complaint Stats
Resolved
329 / 504
Avg. Amount
$6,782
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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