I have been with bovada for 3+years. I'm a regular and use the site every single day. On average I deposit $600+. I have lost over $400k with bovada over the past few years. In the past I have withdrawn over 1000x with no issue. I'm hall-fame player red room and hosted Back in August 14 through 16 I won over $200k and I was asked to submit my ID and utility bill. I have been compliant with them and submitted all the documents they requested via chat and email multiple times they claimed to not have received the documents.
Few days later they also asked for travel history to Ohio which I submitted.
On Monday September 2nd they confirmed they have received all the documents and they will get back to me still they have not got back to me.