2 weeks after sending my verification documents and still no word back. Chatted with them 4 times but all they say is 24-48 hours.
During the course of the complaints process it became clear that this case is referring to Sports Betting and has nothing to do with casino related matters. As per the AskGamblers Casino Complaints Service Guidelines /http://www.askgamblers.com/complaint-guidelines/ we are dealing only with casino related complaints and therefore, this case is being rejected. Further assistance on this matter could be requested from the relevant regulatory body.
During the course of the complaints process it became clear that this case is referring to Sports Betting and has nothing to do with casino related matters. As per the AskGamblers Casino Complaints Service Guidelines /http://www.askgamblers.com/complaint-guidelines/ we are dealing only with casino related complaints and therefore, this case is being rejected. Further assistance on this matter could be requested from the relevant regulatory body.
Dear @Mario10tinoco,
AskGamblers Complaints Team is kindly asking you to confirm whether your complaint is referring to the sportsbetting, or casino activity? Please be in aware in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.
Thank you for your cooperation.
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