Complaint #16 BluVegas Casino

Withdrawal pening 7 days & no help from support

By kerrymitchell

10 months ago

I requested a withdrawal 7 days ago to skrill. The Ts & C's state 48 hours processing.

I have had past withdrawals no issue within this time frame. This was from a pre exisiting balance where I have had withdrawals in the past & no bonus was used.

I am also fully verified.

I have chased on email (ignored) & on chat and just keep being told it will be done.

Please could you help.

Disputed Casino BluVegas Casino

Reason Delayed payment

Discussion

AskGamblers

• Support Team

10 months ago

Dear BluVegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

• Support Team

10 months ago

Dear @kerrymitchell,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.