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Casino does not process my withdrawal and does not respond to any emails


1 year ago

My case is a bit similar to those described here.

Two weeks ago - 11.02.2025 - I ordered my first withdrawal from this website - €253.

Much earlier, I uploaded documents confirming my personal data and residential address to the website and they were accepted. When I ordered the withdrawal, just in case, I also sent the files necessary for possible verification of the payment method by e-mail (there was no such option on the website).

To date, I haven't received a response to my email regarding this matter, nor have I received my funds..

My withdrawal is still in the status "pending", and support doesn't respond to any messages from me.

I'm completely ignored by the company, there is no contact from them (despite writing several emails).

Disputed Casino Blitz-bet Casino
Amount €253

Discussion

User name

Dear Blitz-bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Blitz-bet Casino Complaint Stats

Resolved 0 / 3
Avg. Amount $432
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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