Complaint #8 Bitubet Casino

Bitubet offline

By hartemixu93

1 year ago

Hello, I am registered on bitubet, last week I made a deposit and the following morning Bitubet went offline, at the moment I have about 550 euros in the account

The email [email protected] is unreachable, I saw that they are part of the mibs group, I searched for their email online but I only found [email protected] this one also does not receive emails

How can I get my money back?

Disputed Casino Bitubet Casino

Reason Operator offline

Amount €550

Discussion

AskGamblers

• Support Team

1 year ago

Dear Bitubet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Bitubet Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $4,389

Avg. Complaint Duration 5 days

Avg. Response Time 2 days

Bitubet Casino Complaints

See all complaints for this casino

Account cancellation

I played honestly, then my account was cancelled without reason after I tried to withdraw money. I had successfully passed verification before that. Please help me deal with such bad bookmakers. Did not violate the bookmaker's rules. Verification requested by the company was completed successfully.

Unresolved

$8,200