Complaint #5 Bitubet Casino

Account cancellation

By Rafael321

1 year ago

I played honestly, then my account was cancelled without reason after I tried to withdraw money. I had successfully passed verification before that. Please help me deal with such bad bookmakers. Did not violate the bookmaker's rules. Verification requested by the company was completed successfully.

Disputed Casino Bitubet Casino

Reason Account closure

Amount $8200

Discussion

AskGamblers

• Support Team

1 year ago

Dear Bitubet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Rafael321

1 year ago

Yes, I understand you. I'm waiting for your help.

AskGamblers

• Support Team

1 year ago

Dear @Rafael321,

Kindly note that, since you used the international domain of our website to submit your complaint, you are expected to use English only in your further complaint-related communication.

Thank you in advance for your cooperation.

Rafael321

1 year ago

Сумма оспариваемая 8200$

Translation: The disputed amount is $8,200.

Bitubet Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $4,389

Avg. Complaint Duration 5 days

Avg. Response Time 2 days

Bitubet Casino Complaints

See all complaints for this casino

Bitubet offline

Hello, I am registered on bitubet, last week I made a deposit and the following morning Bitubet went offline, at the moment I have about 550 euros in the account

The email [email protected] is unreachable, I saw that they are part of the mibs group, I searched for their email online but I only found [email protected] this one also does not receive emails

How can I get my money back?

Unresolved

€550