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Will not redeem my money


3 weeks ago

I have been trying to get a redemption from big shot games since the 13th of this month. I redeemed 100, it took 7 days to get. I redeemed 400 the SAME day and it is still setting in limbo and all I get is the run around. That they have a very high volume of redeeming right now for me to please be paitent and just wait and I would get an email when it has been sent out. There is no reason why I should not get the money. I redeemed once before. and got the 100. I have been reading on truth Poilet that they have done MANY people the same way. It is very concerning. I would like to get my 400 .. I mean 400 is a lot of money, I have emails all saved from this Big shot games. I think they are a scam. They pay out 100 and nothing else if you win.

Disputed Casino Big Shot Games Casino
Amount €400

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
I finally got My 400 yesterday .. After it setting in Limbo for 17 days !! Thank God they finally paid out ! I will never buy in again though .. :( That is way to long to wait for a cash out .. THANKS SO MUCH ASKGAMBLERS !!!
User name

Dear Big Shot Games Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Big Shot Games Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $469
Avg. Complaint Duration 3 days
Avg. Response Time 2 days