Betsofa Casino - Deposit limit and selfexclusion do not work

Dear Betsofa Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers and LOUANN,

The investigation is being conducted on our end.
We will get back to you shortly!

Thank you for your patience!

Regards,
Betsofa Team

Der Askgamblers Team, the Complaint is Not Resolved yet.

Dear LOUANN,

We have reached out to you via your personal email regarding the refund matter.
Looking forwards to your reply!

Regards,
Betsofa Team

Complaint can be closed, its all solved, thanks to both betsofa and askgamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.