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Betrebels Casino - Casino avoid to pay

RESOLVED
Complaint Info
Disputed casino Betrebels Casino
Reason Delayed payment
Amount € 700
natasa30 Greece
Posted on February 29, 2020

i wait a payment since 07/02/2020 i have sent many documents,a selfie of me that they ask,i have ask them by live chat but they said that they check it all this time.i think that they avoid to pay and they find excuses for verification and i still waiting after 20days to answer.Also i think that they ask for documents that they shouldn't and has nothing to do with verification.i am very dissapointed with this casino.

AskGamblers
Posted on February 29, 2020

Dear @natasa30,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

natasa30 Greece
Posted on February 29, 2020

the amount of 700e.

Posted on March 3, 2020

Dear Natasa30 and AskGamblers,

The company completed yesterday the verification process of Natasa30 and processed the withdrawal of the €700.

Natasa30 can condirm that as well

Kind Regards,
Betrebels Team

natasa30 Greece
Posted on March 3, 2020

thank you for your help.they do verify my account and sent the money.

AskGamblers
Posted on March 3, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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