Ag Awards

Betrebels Casino - Avoid to pay

Complaint Info
Disputed casino Betrebels Casino
Reason Delayed payment
Amount € 1450
Posted on March 18, 2020

I think betrebels avoid to pay. i made the withdraw at 26.02.20 for the amount of 1450 euros. after 5 times tried to chat them i did not reiceived an answer why does it takes so long time. i sent them 2 emails and they only say that the suspect the account but not asking for more documents or something they need. they just still avoid to pay for 4 weeks.

Posted on March 18, 2020

Dear AskGamblers team,

This is a sportsbook complaint and all related evidence has been sent to your complaints team.

Kind Regards,

Posted on March 18, 2020

Dear @vartavartavango,

Following a careful review of valid information and proof presented by Betrebels Casino management, the AskGamblers Complaint Team confirms that the issue, subject to this dispute, is referring to sports and has nothing to do with casino-related matters. Unfortunately, that means the case has been submitted in violation of the AGCCS Guidelines, section Not a casino-related issue and therefore, this complaint is being rejected.

Please keep in mind that following all AGCCS Guidelines is mandatory.

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