FashionTV Casino is not paying

I made a deposit of €200 to FashionTV Casino on the 11th of September and won. On the 14th I made a withdrawal to Skrill of €1606,7. I also provided them with KYC documents and the withdrawal's status in my account is "confirmed". Even so I don't receive any money. I contacted support several times, sometimes they won't answer my questions at all regarding the withdrawal (Im being totally ignored or they shut down the chat if I ask about the withdrawal) but after many tries they told me twice last week that the money had already been sent to me. So I waited until this week but still haven't received anything. I then contacted support again who told me the money had been sent previous week. But that can't be true since transactions to Skrill are made with no delay. It even says so in their T&C. (Time laps required for E Wallets: Instant). So I then ask for a receipt or some kind of proof of the transaction. But I have not yet even received a that although I have requested this several times now. Each time I talk to them they tell me that they will sent the receipt right away but nothing happens. I then asked to talk to finance or a manager directly and support told me she would have her supervisor call me. But of course he didn't. Now I don't know what to do anymore?!