FashionTV Casino - Delaying payout endlessly

posted on October 3, 2015. (fashiontv casino) is delaying endlessly on paying out my small withdrawal.

I did not even use a bonus on my second deposit and withdrew 161e.

They have told me several excuses so far, and i have sent my id to them also several times, but it appears they have no intention in paying out. They say they pay, but nothing happens.

posted on October 9, 2015.

Dear kavaman,

We're sorry you've experienced a delay in receiving your withdrawal, and sorry it's taken us a little while to find out why.

We've checked on our side and can confirm it was processed on the 25th September.

Please double-check your account, and if you have any further queries, don't hesitate to get in touch.

We'd like to apologize for the services issue some of our players may had over the last few weeks. Our customer support team did not meet our and our players’ expectations. As soon as we became aware of the issue, we took immediate steps to resolve it.

We are currently in the process of moving our entire customer service operation to Europe, where our players will have the support of an experienced, professional team – working across many languages.

Kind regards,

FashionTV Casino

posted on October 12, 2015.

Yeah i got the money case closed.

posted on October 12, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.