Delayed payment of €6545
I made a deposit of €300 to FashionTV Casino on the 10th of September. On the 16th of September I requested a withdrawal of €6545.7. I've tried to contact them several times since then. Most of the times they just ignore my chat messages and close down the chat, but three days ago they told they were sorry and would have accounts contact me within 24-48 hours. Unfortunately they haven't contacted me. I haven't received a single reply on my Emails. I also sent them my documents over a week ago. The status of my withdrawal is "confirmed" under my account. I don't know how to proceed with my withdrawal.
FashionTV Casino Complaint Stats
Resolved
9 / 21
Avg. Amount
$2,602
Avg. Complaint Duration
8 days
Avg. Response Time
4 days
FashionTV Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 8 out of 20 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.